Research Use Policy
Neo Labs products are supplied strictly for laboratory, analytical, educational and scientific research purposes.
They are not supplied for human or veterinary use.
18+ only
You must be at least 18 years old to purchase from Neo Labs.
By placing an order, you confirm that:
- you are at least 18 years old
- you are purchasing the products for legitimate research purposes
- you understand the research-use restrictions described on this website
Not for human or veterinary use
Neo Labs products must not be:
- administered to humans
- administered to animals
- consumed
- used for diagnosis, treatment or prevention of disease
- used as medicines, supplements or therapeutic products
- used for self-experimentation
Neo Labs does not provide:
- medical advice
- dosing advice
- administration instructions
- treatment recommendations
- veterinary advice
Customer responsibility
Customers are responsible for ensuring that their:
- purchase
- possession
- storage
- handling
- use
- disposal
of research materials complies with all applicable laws, regulations and laboratory requirements.
Products should only be handled by persons with appropriate knowledge, facilities and safety procedures.
Product information
Product descriptions, Certificates of Analysis, research references and other documentation are provided for identification, quality-assurance and research-reference purposes only.
They are not medical or therapeutic recommendations.
Order refusal
Neo Labs reserves the right to refuse or cancel an order where we reasonably believe:
- the intended use is inconsistent with this policy
- information provided is false or misleading
- supply may breach applicable law
- the customer does not meet our purchasing requirements
If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Terms and Returns & Refunds Policy.